1. Information We Collect
We collect personal and medical information that you provide when using our healthcare services, including your name, contact details, appointment history, and basic health data. This information helps us understand your needs better and ensures accurate service delivery.
2. Use of Information
Your information is used to provide and improve our healthcare services, manage appointments, communicate updates, and enhance patient experience. All collected data is utilized responsibly to support better healthcare outcomes.
3. Sharing of Information
We do not sell your personal data to third parties. Your information may be shared with healthcare professionals, insurance providers, or legal authorities when necessary to provide essential services or fulfill legal requirements.
4. Data Security
We apply advanced security measures, including encryption and secure storage systems, to protect your personal and medical information, and continuously monitor and upgrade our systems.
5. Patient Rights
You have the right to access, update, or request deletion of your personal information at any time, and to control how your data is used and shared.
6. Cookies and Tracking
Our platform may use cookies and similar technologies to enhance user experience and analyze website performance. You can control or disable cookies through your browser settings.
7. Third-Party Services
We may use trusted third-party services to support our platform. These providers are obligated to protect your information and use it only for specified purposes.
8. Data Retention
We retain your information only for as long as necessary to provide services and comply with legal obligations, after which it is securely deleted or anonymized.
9. Policy Updates
Our privacy policy may be updated periodically. Continued use of our services indicates acceptance of the updated policy terms.
10. Contact Information
If you have questions regarding your privacy or personal data, contact our support team. We are committed to addressing your queries promptly.